Lonsdor – Replacement Screen for K518 Pro / FCV

Yes, most of our products come with a manufacturer’s warranty, which typically covers defects in materials or workmanship. Warranty terms may vary depending on the brand and product type. If you have questions about a specific item's warranty coverage, feel free to contact our support team—we’re happy to help.

If you're not satisfied with your purchase, you may return most unused items within 30 days of delivery for a refund—no questions asked. Products must be in original packaging and in resellable condition. Certain exclusions may apply, such as electronic tools or special-order items. Please contact our support team to start a return.

We process orders within 1–2 business days, and shipping typically takes 2–7 business days across Canada, depending on your location and the selected shipping method. You’ll receive a tracking number once your order ships so you can monitor delivery in real time. We use trusted carriers to ensure fast and reliable service.

Returns and refunds

Please read our Return & Refund Policy for current return eligibility, restocking fees, refunds, exchanges, and damaged or defective items.

To start a return, email info@keysrus.ca or call 416-871-9320 or 1-866-871-9320. Include your order number, the items you wish to return, and the reason for your return.

Please obtain approval and return instructions before sending any items back.

Return address

Keys R Us
125 Brisbane Road
North York, ON M3J 2M1
Canada